Bad data describes information within a database or list that is inaccurate, outdated, incomplete, or irrelevant to the current need. This can include errors in names, emails, phone numbers, company details, or duplicated records. Bad data arises from user input mistakes, system migrations, or insufficient updating, often damaging lead generation, reporting, and campaign effectiveness.
Scenario one: A sales team emails prospects but receives high bounce rates because contact addresses were entered incorrectly during data entry.
Scenario two: Marketing sends an offer to past customers, but many messages go to the wrong audience as the database was never cleaned of outdated records.
Related terms include data hygiene, data validation, deduplication, and lead qualification.