Freshworks is a pioneering software development company that specializes in delivering modern, cloud-based business solutions. With an emphasis on innovative design and customer satisfaction, they provide tools that cater to various business needs, including customer support, IT service management, and sales automation. Their suite of products is designed to empower organizations of all sizes to enhance their service operations and drive engagement effectively.
In the realm of automated AI outreach, Freshworks plays a critical role by equipping businesses with the necessary tools to streamline communication and enhance customer interaction. Their AI-powered solutions, such as Freshchat and Freshsales, integrate advanced automation technologies that facilitate personalized customer engagement across multiple channels. This ability to automate interactions not only improves efficiency but also helps businesses maintain a consistent and responsive outreach strategy.
Freshdesk
Freshcaller
Freshservice
Freshsales
Freshchat
Freshdesk Omni
Freshmarketer
This information has been gathered from various Freshworks pricing pages. Please check their official site for the most accurate and up-to-date details.
Some of the most common FAQ's we get about Freshworks
Freshworks offers features such as personalized email sequences, automated follow-ups, task reminders, analytics for outreach performance, integration with CRM systems, and customizable templates to streamline sales outreach automation.
Freshworks enhances sales outreach efficiency through automation of repetitive tasks tracking activities and providing analytics to optimize the sales process allowing sales teams to focus more on selling and less on administrative tasks.
Freshworks supports integrations with CRM tools, marketing automation platforms, communication apps, and productivity tools such as MailChimp, Zapier, HubSpot, and Google Calendar to enhance sales outreach.
Freshworks offers sales templates, eBooks, community support, training, and certification resources for users of their sales outreach automation tools.
Freshworks offers a Free Plan, Growth Plan at $9/user/month, Pro Plan at $39/user/month, and Enterprise Plan at $59/user/month, with annual billing.